Support

Thank you for visiting our online store of Tara Poky Works, please find the below information for ordering our product and do not hesitate to contact us if you have any questions.

Ordering and Payment

All our price listed are in Hong Kong Dollars. Please use the shopping cart system in this website to placing orders. We accept PayPal (Credit Card), PayMe from HSBC and Bank Transfer (Bank of China (Hong Kong), you can choose the payment method in the checkout page.

Production and Shipping

All our products are handcrafted and only limited stocks. Normally we will ship out within 3 business days. We ship your order via Hong Kong Post or SF Express with online tracking code.

Cancellation and Return

For regular products you can cancel your order without any reason before the order was ship but for custom-made order we don’t accept any cancellation. We don’t accept any return, if there are no quality issue.

Warranty

All our products are cover for one year warranty with any manufacturing defects. If a product fail due to a manufacturer’s defect we will repair it for free but if there are fabric’s problem, we are sorry our warranty do not cover. Please feel free to send us an email if you have any question about your product.

Retailer

X-Mark Outdoor Gear
2/F 57 Sai Yeung Choi Street South, Mong Kok, Hong Kong. (Tel 24898848)


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