Terms & Conditions

Terms & Conditions

Welcome to the Tara Poky Works/Fu Studio Ltd website Terms and Conditions. These Terms and Conditions govern your use of Fu Studio Ltd (“FuStudio”) website (the “Website”). If you do not agree with these Terms and Conditions, including our Privacy Policy, do not use this Website. In addition to those Terms and Conditions, you also have to review FuStudio’s Privacy Policy. Throughout these Terms and Conditions, the products we are selling are collectively referred to as “Product(s)”.

Once you tick the box that says, “I have read, understood and agree to the Terms & Conditions” during the ordering process, you become legally bound by these Terms and Conditions. Please do not proceed to purchase any Product(s) until you have read, understood and accepted these Terms and Conditions.

We are grateful you are shopping with us and we want you to enjoy your shopping experience along with our advice and services in the best possible way. Please take the time to read those Terms and Conditions for optimal experience. Thank you.

1. Minimum Age Requirement

2. Electronic Communication

3. Text Waivers

4. Complaints

5. Pricing

6. Payment Methods

7. Ordering

8. Acceptance of Products, Cancellation, Exchange & Refund

9. Ownership

10. Contact Details

11. Product Information

12. Privacy Policy

13. Modifications to Terms and Conditions and Website

14. Termination or Cancellation

15. Indemnification

16. Disclaimer of Warranties

17. Exclusion of Damages; Limitation of Liability

18. Copyright

19. Governing Law

20. Disputes

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1. MINIMUM AGE REQUIREMENT

This Website is intended for use by persons who are 18 years old or above. By using the Website, you represent and warrant that you are at least 18 years old. If you are under 18, please do not use this Website.

2. ELECTRONIC COMMUNICATIONS

When you visit our Website or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this Website. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

3. TEXT WAIVERS

FuStudio and its affiliates attempt to be as accurate as possible. However, FuStudio does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free.

4. COMPLAINTS

We want you to be satisfied every time you shop with us. Our Terms and Conditions should be your first point of call to check on any questions you may have.

Should you have a complaint please contact us by email at info@tarapoky.com. We will aim to acknowledge complaints within 2 working days, advise you on how long it may take to resolve the complaint and keep you informed throughout the process.

5. PRICING

All product pricing are listed in HK dollars. We reserve the right to change prices without notice. In the event a product is listed at an incorrect price due to an error, we shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and payment accepted. If we accept your order, we will send you an email processing update. If we are unable to complete your order for any reason you will be informed by email.

6. PAYMENT METHODS

We are currently using PayPal platform to allow you to purchase goods or services on our Website using any major credit card, whether as a PayPal “guest” or a PayPal account holder. We believe PayPal is the safest payment option, giving you confidence and peace of mind when you shop with us. We do not have access to any credit card details. When purchasing on this Website, you will be taken to the FuStudio online order page, which is hosted on PayPal’s secure servers. You do not have to hold or create a PayPal account to use PayPal. For more information about PayPal, please visit:

https://www.paypal.com/hk/webapps/mpp/how-paypal-works.

7. ORDERING

Orders shall be accepted at our sole discretion and we reserve the right at any time after receipt of your order to accept or decline your order for any reason. All Product(s) are offered subject to availability and specific Terms and Conditions.

We reserve the right at any time after receipt of your order, with prior notice to you, to supply less than the quantity you ordered.

We will be unable to process an order: i) where goods are not available, ii) where we cannot obtain authorization for your payment, iii) if there has been a pricing or product description error, iv) if the order is to be delivered outside the Hong Kong delivery areas we are covering.

8. ACCEPTANCE OF PRODUCTS, CANCELLATION, EXCHANGE & REFUND

FuStudio is committed to ensuring that our Product(s) (being wines, glassware or accessories) reach you in the best possible condition. All customers are requested to examine the goods immediately upon collection or delivery for any deficiencies and/or damages. In case of problem, the delivery person must acknowledge damages, and claims (if any) must be lodged by emailing sales@FuStudio.com at the time of delivery, otherwise any breakages or shortfall shall be deemed to have occurred thereafter and we shall have the discretion to refuse your claim. Furthermore, we do not accept return wines for any reason, including corked wines.

When you go through the order process, after you have confirmed your acceptance to these Terms and Conditions and after we have taken payment, the transaction will be complete only when we email you confirming the transaction (which is our acceptance of the transaction and when a contract for purchase is made between you and us), beyond which point, orders cannot be cancelled.

Our Product(s) are non-refundable and cannot be exchanged. We are putting a lot of efforts in selecting the highest quality Product(s) for the enjoyment of our members. However, everyone’s taste is different and we have to appeal to a wide range of tastes. Although our selection process is rigorous and unforgiving, we cannot guaranty that all our Product(s) suit everyone’s taste. We are trying our best to give as much information as possible about our Product(s) so that our members can make an informed purchase decision. We also encourage our members to do their own research on our Product(s).

If you have any questions with regards to cancellation, refund or exchange, please contact us at info@tarapoky.com.

9. OWNERSHIP

You own the Product(s) once they have been delivered to the address specified and when we have received cleared payment in full. Until that time we will retain title to the Product(s).

10. CONTACT DETAILS

It is your responsibility to ensure you enter your email address and other contact details (including, but not limited to, your delivery address and phone number) correctly when ordering from our website. We will deliver the Product(s) to the address for delivery that you specified when you placed your order. Please be accurate when you give us your contact details, as we will not be liable if the address that you have given and that we will deliver to is incorrect.

11. PRODUCT INFORMATION

Some of the pictures and comments used on our website are used to illustrate Product(s). Both pictures and texts may be stock photos or provided by our supplier(s) and serve as an indication only.

12. PRIVACY POLICY

Please see our Privacy Policy, which is incorporated into and forms part of these Terms and Conditions.

13. MODIFICATIONS TO TERMS AND CONDITIONS AND WEBSITE

You agree that from time to time we may, at our sole discretion, modify, add or remove any or all parts of these Terms and Conditions and the Privacy Policy. Such modifications will be effective immediately upon posting of the modified Terms and Conditions to the Website. Your continued use of the Website following the posting of changes to these Terms and Conditions will mean that you accept those changes. We reserve the right from time to time to temporarily or permanently modify or discontinue, and restrict or block access to, the Website (or any part thereof) without notice.

14. TERMINATION OR CANCELLATION

You agree that we may, at any time and at our sole discretion, with or without cause or any notice to you, terminate these Terms and Conditions, your access to the Website, and/or your account, or suspend or block your access to the Website. You will still be liable for any breaches of these Terms and Conditions and/or obligations incurred before the Terms and Conditions end. If you use the Website after termination of these Terms and Conditions, that use will constitute your agreement to the Terms and Conditions then posted on the Website. FuStudio may continue to exploit electronic or printed materials it has created, or developed specific plans to create, that contain such content according to the terms contained in the “Modifications to Terms and Conditions and Website” section, with respect to removal or modification of Content previously posted on the Website.

15. INDEMNIFICATION

As a condition of your access to and use of the Website, you agree to hold FuStudio, and its subsidiaries, affiliates, officers, directors, employees, agents, attorneys, and suppliers, and each of their respective successors and assigns, harmless from, and indemnify them for, all damages, costs, expenses and other liabilities, including but not limited to attorneys’ fees and expenses, relating to any claim arising out of or related to: (i) your access to and use of the Website and the content therein; (ii) your violation of these Terms and Conditions (including terms incorporated into them, e.g., the Privacy Policy), and any applicable law or the rights of another person or party; (iii) any disclosures made with your permission (including, without limitation, your consent that FuStudio disclose your personal information and other information collected as set forth in our Privacy Policy).

16. DISCLAIMER OF WARRANTIES

This Website may contain advice, opinions, instructions and statements from FuStudio, its users and other content and information providers. This content is intended to be used for informational and entertainment purposes only. You use the Website and its content at your own risk. The Website is provided by FuStudio on an “as is” and “as available” basis. To the maximum extent permitted by law, FuStudio makes no representations, warranties or conditions of any kind, express or implies, as to the operation of the Website or the information or content included on the Website. FuStudio makes no representations or warranties that the Website will be uninterrupted, error-free, virus-free, secure or timely.

17. EXCLUSION OF DAMAGES; LIMITATION OF LIABILITY

To the maximum extent permitted by law, you agree that neither FuStudio, nor its subsidiaries, affiliates, officers, directors, employees, agents, attorneys and suppliers, nor each of their respective successors and assigns, will be liable to you and/or any other person for direct, indirect, incidental, punitive, exemplary, special or consequential damages, lost profits, lost revenue, loss of data, loss of privacy, loss of goodwill or any other losses, even if advised of the possibility of such damages and even in the event of fault, tort (including negligence) or strict or product liability. Without limiting the foregoing, in no event will the aggregate liability to you of FuStudio and its subsidiaries, affiliates, officers, directors, employees, agents, attorneys and suppliers, and each of their respective successors and assigns exceed, in total, the amounts paid by you to us.

18. COPYRIGHT

The text and illustrations (including photographs) used by us are protected by copyright and must not be copied in whole or in part without the express permission of FuStudio. All rights reserved. Unless otherwise stated, the copyright and other intellectual property rights in all contend on this website are owned by us (regardless of register ability) including any registrations, applications or provisional or pending applications anywhere in the world. Except as expressly provided, nothing contained herein shall be construed as creating any license or right under copyright, trademark or other intellectual property rights. Any use of extracts from this Website without prior written approval is strictly prohibited. Any rights not expressly granted in these Terms and Conditions are reserved.

19. GOVERNING LAW

These Terms and Conditions shall be governed by the laws of Hong Kong SAR.

20. DISPUTES

In case of dispute, FuStudio reserves the right to make the final decision.

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